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TERMS OF USE

By using our services, you acknowledge that you have read, understood, and agreed to these terms of use.

Based in Buford, Georgia, Pure Plant provides healthy and gourmet plant-based food with a focus on customer well-being and planet sustainability . With  customizable catering services, from vegan platters, side dishes, quick meals to healthy desserts and beverages for any occasion.

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Eligibility

To use our services, you must be at least 18 years old and agree to these terms. By placing an order, you confirm that you meet these requirements.

 

Ordering Process

  • Account Registration: To place an order, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account information.

  • Menu Selection: Customers can select from our online menu and customize their orders based on available options.

  • Order Confirmation: All orders are subject to acceptance and confirmation by PUREPLANT. We reserve the right to refuse any order.

 

Pricing and Payment

  • Pricing: All prices listed on our website are subject to change without notice. Prices include applicable taxes and fees.

  • Payment Methods: We accept payments via credit card, debit card, and other online payment methods.

  • Payment Terms: Full payment is required at the time of order placement. Orders will not be processed until payment is received

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Delivery and Pickup

  • Delivery Area: We provide delivery services within Buford, Georgia, and surrounding areas. Delivery fees may apply based on the location.

  • Delivery Time: We strive to deliver orders within the specified time frame. However, delivery times are estimates and may vary due to unforeseen circumstances.

  • Pickup Option: Customers may choose to pick up their orders from our specified location. Pickup details will be provided upon order confirmation.

Cancellation and Refunds

  • Cancellation Policy: Orders may be canceled up to 48 hours before the scheduled delivery or pickup time for a full refund. Cancellations made within 48 hours will not be refunded.

  • Refunds: Refunds will be processed within 7-10 business days to the original payment method.

Food Quality and Safety

  • Quality Assurance: All food is prepared in a certified kitchen following strict health and safety regulations.

  • Allergens: While we take precautions to prevent cross-contamination, our kitchen processes nuts, gluten, and soy. Customers must inform us of any severe allergies.

Sustainability Practices

  • Eco-Friendly Sourcing: We prioritize locally sourced, organic ingredients to reduce our carbon footprint.

  • Sustainable Packaging: Our to-go packaging is made from 100% compostable materials.

  • Reusable Containers: We use reusable containers for deliveries to further reduce waste.

Customer Responsibilities

  • Accurate Information: Customers must provide accurate and complete information when placing orders and registering accounts.

  • Timely Pickup/Delivery Acceptance: Customers must be available to receive deliveries at the specified time or pick up their orders promptly.

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Intellectual Property

  • Content Ownership: All content on the PUREPLANT website, including text, graphics, logos, and images, is the property of PUREPLANT and protected by copyright laws.

  • Use Restrictions: Customers may not reproduce, distribute, or use any content from our website without prior written consent from PUREPLANT.

Limitation of Liability

  • Service Limitation: PUREPLANT is not liable for any damages, losses, or injuries arising from the use of our catering services.

  • Force Majeure: We are not responsible for any failure to perform our obligations due to events beyond our control, such as natural disasters or government restrictions.

Modifications

  • PUREPLANT reserves the right to modify these terms of use at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

 

Governing Law

  • These terms of use are governed by and construed in accordance with the laws of the state of Georgia. Any disputes arising from these terms will be resolved in the courts of Buford, Georgia.

 

Contact Information

For any questions or concerns regarding our terms of use, please contact us at:

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 Thank you for choosing PURE PLANT for your catering needs.

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